Refund Policy

Website: https://eezicommerce.com/

Contact: https://eezicommerce.com/contact-us/

Email: [email protected]

Address: Office 5466 182-184 High Street North East Ham, London, E6 2JA

At EEZI Commerce, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we are here to help.

Refund and Return Policy

1. Returns

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

2. Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Non-Returnable Items

• Certain items are exempt from being returned, such as perishable goods, custom products, and personal care items. Please contact us for more details on non-returnable items.

5. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].

6. Contact Us

• If you have any questions on how to return your item to us, contact us at [email protected] or visit our contact page.

By shopping with us, you agree to our terms and conditions as outlined in our refund policy, which is designed to provide a fair and transparent process for all parties involved. Thank you for choosing EEZI Commerce!

We also adhere to the return policy guidelines provided by Spocket.